Course Curriculum

  • 1

    Test Your Knowledge

    • Test Your Knowledge

  • 2

    Reading Materials

    • Handouts

    • PDCA Illustrations

    • Excel Templates for Various PDCA Tools

  • 3

    Recap

    • Recap

  • 4

    Module Overview

    • Module Overview

  • 5

    Brainstorming, Problem Solving and Matrix Diagram

    • Brainstorming

    • Matrix Diagram Part 1

    • Matrix Diagram Part 2

  • 6

    SECTION REVIEW

    • SECTION REVIEW: Brainstorming, Problem Solving and Matrix Diagram

  • 7

    Gantt Chart, Stratification, Flowchart, Check Sheet and Pareto Chart

    • Gantt Chart and Stratification

    • Flowchart and Check Sheet

    • Pareto Chart 1

    • Pareto Chart Illustration

    • Pareto Chart 2

  • 8

    SECTION REVIEW: Gantt Chart, Stratification, Flowchart, Check Sheet and Pareto Chart

    • SECTION REVIEW: Gantt Chart, Stratification, Flowchart, Check Sheet and Pareto Chart

  • 9

    Control Chart, Run Chart, Scatter Diagram and Storyboard

    • Control Chart Illustration

    • Control Chart

    • Run Chart

    • Scatter Diagram

    • Storyboard

  • 10

    SECTION REVIEW

    • SECTION REVIEW: Control Chart, Run Chart, Scatter Diagram and Storyboard

  • 11

    Histogram, Affinity and Ishikawa Diagram, 5 Whys

    • Histogram

    • Histogram Illustration

    • Affinity Diagram

    • Ishikawa/Cause And Effect Diagram

    • 5 Whys

  • 12

    SECTION REVIEW

    • SECTION REVIEW: Histogram, Affinity and Ishikawa Diagram, 5 Whys

  • 13

    CASE STUDY

    • CASE STUDY : Packaging

    • CASE STUDY: Questions

  • 14

    EXERCISES

    • SUMMARY OF SCENARIOS

    • SCENARIO 1

    • SCENARIO 1: Questions

    • SCENARIO 2

    • SCENARIO 2: Questions

    • SCENARIO 3

    • Scenario 3 - Questions

  • 15

    Common Mistakes and Success Factors

    • Common Mistakes and Success Factors

  • 16

    Key Points

    • Key Points The Plan-Do-Check-Act - Lesson 3

  • 17

    SOURCES

    • SOURCES

  • 18

    QUIZ

    • Quiz: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 3

Instructor

CPA, CIA, FRIAcc, EnP, REB, REA, MICB

Jeff-Mike Smith Sule

Jeff-Mike Smith Sule is a Fellow of the Royal Institute of Accountants based in Singapore, a Certified Internal Auditor under The Institute of Internal Auditors, a Certified Bookkeeper under The Institute of Certified Bookkeepers based in United Kingdom, and Technical Education and Skills Development Authority (TESDA), and an Accredited Accounting Teacher.  He has four active professional licenses under PRC, to wit, Certified Public Accountant, Real Estate Appraiser, Real Estate Broker, and Environmental Planner. Jeff graduated Magna Cum Laude from Polytechnic University of the Philippines – Manila with a bachelor degree in accountancy. He placed Top 7 in the 2010 CPA Licensure Examination and Top 2  in the 2014 Real Estate Appraiser Licensure Examination. Jeff is currently an internal audit manager at American Data Exchange Company. He also held various management positions in ÆON Credit Service (Philippines), Inc., a Japanese non-bank financing company, namely Internal Control Manager, Portfolio Manager, Control Manager and Internal Audit Manager. Jeff also previously did IT and financial audit at Ernst & Young - Sycip Gorres Velayo and Company (SGV). He was also a faculty member of various educational institutions which include Ateneo de Manila University, De La Salle University, Mapua Institute of Technology, Far Eastern University, Philippine Christian University, Polytechnic University of the Philippines, Manila Integrated Review Schools Corporation, Shield Professionals Review and Training Center, and ExcelCIA Knowledge Institute Inc. He was also an accreditor of the Association of Local Colleges and Universities – Commission on Accreditation (ALCU-COA).Jeff shares his knowledge and expertise as a PICPA lecturer and a national speaker on topics that involve external and internal audit, IT audit, real estate and environmental planning, accounting and taxation, bookkeeping, business process management and organizational transformation.