Course Curriculum
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1
Test Your Knowledge
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Test Your Knowledge
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2
Reading Materials
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Handouts
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PDCA Illustrations
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Excel Templates for Various PDCA Tools
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3
Recap
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Recap
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4
Module Overview
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Module Overview
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5
Brainstorming, Problem Solving and Matrix Diagram
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Brainstorming
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Matrix Diagram Part 1
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Matrix Diagram Part 2
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6
SECTION REVIEW
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SECTION REVIEW: Brainstorming, Problem Solving and Matrix Diagram
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7
Gantt Chart, Stratification, Flowchart, Check Sheet and Pareto Chart
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Gantt Chart and Stratification
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Flowchart and Check Sheet
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Pareto Chart 1
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Pareto Chart Illustration
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Pareto Chart 2
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8
SECTION REVIEW: Gantt Chart, Stratification, Flowchart, Check Sheet and Pareto Chart
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SECTION REVIEW: Gantt Chart, Stratification, Flowchart, Check Sheet and Pareto Chart
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9
Control Chart, Run Chart, Scatter Diagram and Storyboard
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Control Chart Illustration
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Control Chart
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Run Chart
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Scatter Diagram
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Storyboard
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10
SECTION REVIEW
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SECTION REVIEW: Control Chart, Run Chart, Scatter Diagram and Storyboard
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11
Histogram, Affinity and Ishikawa Diagram, 5 Whys
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Histogram
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Histogram Illustration
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Affinity Diagram
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Ishikawa/Cause And Effect Diagram
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5 Whys
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12
SECTION REVIEW
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SECTION REVIEW: Histogram, Affinity and Ishikawa Diagram, 5 Whys
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13
CASE STUDY
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CASE STUDY : Packaging
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CASE STUDY: Questions
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14
EXERCISES
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SUMMARY OF SCENARIOS
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SCENARIO 1
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SCENARIO 1: Questions
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SCENARIO 2
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SCENARIO 2: Questions
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SCENARIO 3
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Scenario 3 - Questions
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15
Common Mistakes and Success Factors
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Common Mistakes and Success Factors
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16
Key Points
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Key Points The Plan-Do-Check-Act - Lesson 3
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17
SOURCES
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SOURCES
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18
QUIZ
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Quiz: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 3
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Instructor

CPA, CIA, FRIAcc, EnP, REB, REA, MICB
Jeff-Mike Smith Sule