Course Curriculum

  • 1

    Important Reminders Before You Start Your Training

    • Daily Training Limit, Time Zone and Other Reminders
  • 2

    Test Your Knowledge

    • Test Your Knowledge
  • 3

    Reading Materials

    • Handouts
  • 4

    Recap

    • Recap
  • 5

    Module Overview

    • Module Overview
  • 6

    Practical Problem Solving

    • PDCA Approach To Problem-solving

    • 8 Steps to Practical Problem Solving (1-3)

    • 8 Steps To Practical Problem Solving (4-8)
  • 7

    SECTION REVIEW

    • SECTION REVIEW: Practical Problem Solving
  • 8

    Problem Solving and Teams

    • Benefits of Problem-Solving

    • Problem-Solving Teams
  • 9

    SECTION REVIEW

    • SECTION REVIEW: Problem Solving and Teams
  • 10

    Advantages of Problem-Solving Teams

    • Advantages of Problem-Solving Teams (1)

    • Advantages of Problem-Solving Teams (2)
  • 11

    SECTION REVIEW

    • SECTION REVIEW: Advantages of Problem-Solving Teams
  • 12

    Disadvantages of Problem-Solving Teams

    • Disadvantages of Problem-Solving Teams

    • Fundamentals of Problem-Solving Activities
  • 13

    SECTION REVIEW

    • SECTION REVIEW: Disadvantages of Problem-Solving Teams
  • 14

    Requirements of A Successful Problem-Solving Team

    • Requirements of A Successful Problem-Solving Team

  • 15

    SECTION REVIEW

    • SECTION REVIEW: Requirements of A Successful Problem-Solving Team
  • 16

    EXERCISES

    • EXERCISES - List of Scenarios

    • SCENARIO 1

    • Scenario 1 - Questions

    • SCENARIO 2

    • Scenario 2 - Questions

    • SCENARIO 3

    • Scenario 3 - Questions

    • SCENARIO 4

    • Scenario 4 - Questions
  • 17

    CASE STUDY

    • CASE STUDY: The PDCA Approach to Solving Business Problems -Lessons 2

    • CASE STUDY: Questions

    • Case Study Original
  • 18

    Key Points

    • Key Points: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 2

    • Overview of Next Lesson
  • 19

    Quiz

    • Quiz: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 2
  • 20

    Evaluation Form

    • Evaluation Form and Attendance Sheet (as required under PRC Resolution no. 1244 Series of 2020)

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