Course Curriculum

  • 1

    Test You Knowledge

    • Test Your Knowledge

  • 2

    Reading Materials

    • Handouts

  • 3

    Module Overview

    • Module Overview

    • Introduction

  • 4

    Eight Types of Waste

    • Transportation, Inventory, Motion and Waiting Waste

    • SECTION REVIEW: Transportation, Inventory, Motion and Waiting Waste

    • Overprocessing, Overproduction, Defects and Unutilized Skills

    • SECTION REVIEW: Overprocessing, Overproduction, Defects and Unutilized Skills

  • 5

    Problem-Solving Funnel

    • Grasp The Situation

    • Cause Investigation

    • Problem Correction

  • 6

    SECTION REVIEW

    • SECTION REVIEW: Problem Solving Funnel

  • 7

    Problem-Solving and Teams

    • Benefits of Problem-Solving

    • Problem-Solving Teams

  • 8

    SECTION REVIEW

    • SECTION REVIEW: Problem Solving and Teams

  • 9

    Process Management

    • Process Management

    • Dimensions of Process Management

    • PDCA Approach To Problem-solving

  • 10

    SECTION REVIEW

    • SECTION REVIEW: Process Management

  • 11

    EXERCISES

    • List of Scenarios

    • SCENARIO 1

    • SCENARIO 1 - Questions

    • SCENARIO 2

    • SCENARIO 2 - Questions

    • SCENARIO 3

    • SCENARIO 3 - Questions

    • SCENARIO 4

    • SCENARIO 4 - Questions

  • 12

    CASE STUDY

    • CASE STUDY: Fiat Group Automobiles

    • CASE STUDY: Questions

  • 13

    Key Points

    • Key Points: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 1

    • Overview of Next Lesson

  • 14

    QUIZ

    • Quiz: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 1

  • 15

    Evaluation Form

    • Evaluation Form and Attendance Sheet (as required under PRC Resolution no. 1244 Series of 2020)