COURSE TITLE: Social Etiquette 1 – Formal Business Dining

COURSE DESCRIPTION: This course focuses on the basics of social etiquette , particularly in formal business dining.

ENTRY COMPETENCIES of Participants (Prerequisites): No technical prerequisites

COURSE OBJECTIVES:  Learn the purpose and the practical application of fundamental social etiquette in various business dining scenarios.


Course Curriculum

  • 1

    Important Reminders Before You Start Your Training

    • Daily Training Limit, Time Zone and Other Reminders

  • 2

    Test Your Knowledge

    • Test Your Knowledge

  • 3

    Reading Materials

    • Handouts

    • Lecture Slides

  • 4

    Introduction and Overview

  • 5

    Business Dining Etiquette: Definitions, History, Applications and Benefits

    • Chapter 2 Definition and History of Etiquette_

    • Chapter 3 Social Etiquette in Business - Purpose and Benefit_

  • 6

    Formal Tableware Placement

    • Chapter 4 Illustration - Formal Dining Table Setting _

    • Lecture: Formal Dining Table Setting

  • 7

    SECTION REVIEW: Business Dining Etiquette: Definitions, History, Applications and Benefits & Formal Tableware Placement

    • SECTION REVIEW: Business Dining Etiquette: Definitions, History, Applications and Benefits & Formal Tableware Placement

  • 8

    Rules of Conduct and Practical Illustrations

    • Lecture: Seating and Body Posture_

    • Illustration: Using a Table Napkin

    • Lecture: Using a Table Napkin

    • Illustration: Holding Knife and Fork

    • Lecture: Holding Knife and Fork

    • Illustration: Bread and Soup _

    • Lecture: Bread and Soup _

    • Drinking Wine

    • Handling Glassware

    • Lecture: Courses and Ordering

    • Ordering and Tipping

    • Understanding the Menu

  • 9

    SECTION REVIEW: Rules of Conduct and Practical Illustrations

    • SECTION REVIEW: Rules of Conduct and Practical Illustrations

  • 10

    Do's and Dont's of Business Dining Etiquette

    • Lecture: Dos and Don'ts

    • Illustration: Dos and Don'ts

  • 11

    Conclusion

    • Rule of Thumb

    • Closing Quote

  • 12

    Exercises

    • List of Scenarios

    • Scenario 1

    • Questions for Scenario 1

    • Scenario 2

    • Questions for Scenario 2

    • Scenario 3

    • Questions for Scenario 3

  • 13

    CASE STUDY

    • CASE STUDY

    • Case Study Questions

  • 14

    Quiz

    • Quiz

  • 15

    Evaluation Form

    • Evaluation Form and Attendance Sheet (as required under PRC Resolution no. 1244 Series of 2020)

You can be confident in social business settings.  Learn the dos and donts of social etiquette!

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