Course curriculum

  • 1

    Important Reminders Before You Start Your Training

    • Daily Training Limit, Time Zone and Other Reminders

  • 2

    Test Your Knowledge

    • Test Your Knowledge

  • 3

    Handouts

    • Handouts

    • Root Cause Analysis - Part 1 (PowerPoint slides)

    • Root Cause Analysis - Part 2 (PowerPoint Slides)

  • 4

    Chapter 1: Introduction

    • Module Overview

    • Introduction to Root Cause Analysis

    • Principles And Applications Of Root Cause Analysis

  • 5

    Chapter 2 : The Problem-Solving Funnel

    • The Problem

    • Grasp The Situation

    • Cause Investigation

    • Problem Correction And Error Proofing

  • 6

    SECTION REVIEW 1 (PROBLEM SOLVING FUNNEL)

    • SECTION REVIEW 1 (PROBLEM SOLVING FUNNEL)

  • 7

    Chapter 3 : The 5 Why's

    • What Is the 5 Whys

    • How To Complete, Key points And Drawbacks Of 5 Whys

  • 8

    SECTION REVIEW 2 (5 WHYS)

    • SECTION REVIEW 2 (5 WHYS)

  • 9

    CASE STUDY

    • Case Study: Lehman Brothers and the Subprime Mortgage Crisis

    • PDF of Case Study: Lehman Brothers and the Subprime Mortgage Crisis

    • Additional Reference Materials: Lehman Brother 2007 Annual Report

    • Additional Reference Materials: Lehman Brothers 2007 Annual Report

  • 10

    Chapter 4 : Cause and Effect

    • Cause and Effect

    • Cause and Effect Diagram

  • 11

    Chapter 5 : Checklist

    • Checklist For Factor Man, Method, And Machine

    • Checklist For Factor Material, Measurement, Environment

  • 12

    EXERCISES

    • Fishbone/ Ishikawa Diagram

    • Exercise Questions

  • 13

    Chapter 6: Pareto Chart

    • The Pareto Principle

    • Illustration: Constructing a Pareto Chart

    • How to Construct a Pareto Chart

    • Tips and Tricks

  • 14

    SECTION REVIEW 3 (PARETO CHART)

    • SECTION REVIEW 3 (PARETO CHART)

  • 15

    Chapter 7 : Pitfalls to Avoid

    • Pitfalls to Avoid

  • 16

    SECTION REVIEW 4 (PITFALLS TO AVOID)

    • SECTION REVIEW 4 (PITFALLS TO AVOID)

  • 17

    KEY POINTS

    • Key Points

  • 18

    Quiz

    • Root Cause Analysis Part 1

  • 19

    Evaluation Form

    • Evaluation Form and Attendance Sheet (as required under PRC Resolution no. 1244 Series of 2020)

Instructor

CPA, CIA, FRIAcc, EnP, REB, REA, MICB

Jeff-Mike Smith Sule

Jeff-Mike Smith Sule is a Fellow of the Royal Institute of Accountants based in Singapore, a Certified Internal Auditor under The Institute of Internal Auditors, a Certified Bookkeeper under The Institute of Certified Bookkeepers based in United Kingdom, and Technical Education and Skills Development Authority (TESDA), and an Accredited Accounting Teacher.  He has four active professional licenses under PRC, to wit, Certified Public Accountant, Real Estate Appraiser, Real Estate Broker, and Environmental Planner. Jeff graduated Magna Cum Laude from Polytechnic University of the Philippines – Manila with a bachelor degree in accountancy. He placed Top 7 in the 2010 CPA Licensure Examination and Top 2  in the 2014 Real Estate Appraiser Licensure Examination. Jeff is currently an internal audit manager at American Data Exchange Company. He also held various management positions in ÆON Credit Service (Philippines), Inc., a Japanese non-bank financing company, namely Internal Control Manager, Portfolio Manager, Control Manager and Internal Audit Manager. Jeff also previously did IT and financial audit at Ernst & Young - Sycip Gorres Velayo and Company (SGV). He was also a faculty member of various educational institutions which include Ateneo de Manila University, De La Salle University, Mapua Institute of Technology, Far Eastern University, Philippine Christian University, Polytechnic University of the Philippines, Manila Integrated Review Schools Corporation, Shield Professionals Review and Training Center, and ExcelCIA Knowledge Institute Inc. He was also an accreditor of the Association of Local Colleges and Universities – Commission on Accreditation (ALCU-COA).Jeff shares his knowledge and expertise as a PICPA lecturer and a national speaker on topics that involve external and internal audit, IT audit, real estate and environmental planning, accounting and taxation, bookkeeping, business process management and organizational transformation.