Course Curriculum
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1
Test You Knowledge
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Test Your Knowledge
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2
Reading Materials
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Handouts
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3
Module Overview
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Module Overview
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Introduction
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4
Eight Types of Waste
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Transportation, Inventory, Motion and Waiting Waste
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SECTION REVIEW: Transportation, Inventory, Motion and Waiting Waste
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Overprocessing, Overproduction, Defects and Unutilized Skills
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SECTION REVIEW: Overprocessing, Overproduction, Defects and Unutilized Skills
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5
Problem-Solving Funnel
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Grasp The Situation
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Cause Investigation
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Problem Correction
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6
SECTION REVIEW
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SECTION REVIEW: Problem Solving Funnel
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7
Problem-Solving and Teams
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Benefits of Problem-Solving
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Problem-Solving Teams
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8
SECTION REVIEW
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SECTION REVIEW: Problem Solving and Teams
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9
Process Management
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Process Management
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Dimensions of Process Management
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PDCA Approach To Problem-solving
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10
SECTION REVIEW
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SECTION REVIEW: Process Management
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11
EXERCISES
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List of Scenarios
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SCENARIO 1
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SCENARIO 1 - Questions
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SCENARIO 2
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SCENARIO 2 - Questions
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SCENARIO 3
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SCENARIO 3 - Questions
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SCENARIO 4
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SCENARIO 4 - Questions
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12
CASE STUDY
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CASE STUDY: Fiat Group Automobiles
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CASE STUDY: Questions
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13
Key Points
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Key Points: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 1
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Overview of Next Lesson
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14
QUIZ
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Quiz: The Plan-Do-Check-Act Approach to Problem Solving in Business - Lesson 1
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Instructor

CPA, CIA, FRIAcc, EnP, REB, REA, MICB
Jeff-Mike Smith Sule